Only the best is good enough

Kenneth Stelsoe, BSc, DC
October 28, 2018

Enhanced Wellness Studio is committed to constantly improve what we do and how we do it – so we can serve you better. We are committed to be the best health and wellness clinic. Listening to your feedback is how we become that. But we don’t just “listen” – we also respond and act.

I recently sent out a survey to everyone on our email list. (if you are not on the list, but want to be, email us HERE to be added.) Thank you to everyone for taking the time complete the survey. Your input is crucial to our growth. If you have a few moments, please also rate /review us on Google – and connect with us on Facebook and Twitter.

Here are the results of the survey:

  1. “How likely are you to recommend Enhanced Wellness Studio to a friend or colleague?”
  1. “Overall, how satisfied or dissatisfied are you with Enhanced Wellness Studio?”
  1. “Which of the following words would you use to describe our services. Select all that apply.”
  1. “How well do our services meet your needs?”
  1. “How would you rate the quality of our services?”
  1. “How would you rate the value for money of our services?’
  1. “How thorough have we been at providing solutions to your questions or concerns about your health and wellness?”
  1. “Please rank the services we provide at Enhanced Wellness Studio in the order of how important they are to your personal health and wellness? Select all that apply.”
    Registered Massage Therapy – 6.05 / Chiropractor – 5.83 / Registered Physiotherapist – 4.59 / Registered Dietitian – 3.86 / Yoga Rehab Instructors – 3.4 / Personal Counselor – 2.69 / Life Coach – 1.69
  1. “How likely are you to use our services again?”
  1. “Tell us what we can do better, or if there are other services you would like us to provide?”

Thank you to those who took some time to comment. If you don’t see your comment(s) stated in your own words, please know it’s been condensed and combined with other similar comments. If you feel your comment has not been answered, please let me know, in a comment to this blog and I’ll reply as soon as possible.

Once again – THANK YOU for all your responses to our survey. I hope my answers to your input make sense. Your inputs have shown us in what direction we need to focus our effort to grow and improve. It doesn’t end here, though; if you ever have any questions, comments, or concerns, please do not hesitate to let us know. We may not always agree or be able to accommodate everyone, but we will listen and try to find solutions. That is my promise to you always.

Sincerely in Health,
Dr. Kenneth Stelsoe, BSc, DC
Owner / Chiropractor